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3/30/2013 I purchased my Volvo less then 2 months ago and thought I was so happy with my 2010 xc60 that we purchased a used Volvo for my son.<br /> <br /> First I purchased on 2010 the coverage which I was told if any scratches or interior nicks came about they would fix it. That being said we looked over the car and only one or 2 minor scratches were slightly seen. We bought the warranty and what was told would keep the interior and exterior like new. I had a 2004 dodge with one scratch and I knew when and where I got it. Within 2 weeks after rain the car had all kinds of scratches and 2 slight ping marks. We called complained and they said bring it in, we did! Once again I looked the car over and it looked like it was fixed, however I was told. IF IT OUT WE FIXED IT BUT IF IT IS TOO DEEP IT WON'T SO I WAS LEFT ASSUMING THAT THEY WERE ABLE TO FIX WHAT THEY SOLD TO US AS MINIMALLY MARKED. 2 weeks have passed and once again the magic of the body shop colored wax has worn off and several obvious marks appear. I hardly take the car out it is parked where nothing can happen to it and I use handicap spot if I do go out. <br /> <br /> I AM LIVD about the misrepresentation of this dealership and VOLVO. I do not have money to blow and I was telling everyone what a great buying experience I had but now I am not so sure. How do you lie about a car say it looks a certain way and let the colored wax wear off and say &quot;you bought it, silly you&quot; What kind of operation are you running? At least Toyota lies right to your face.<br /> <br /> I was so happy finally owning a Volvo the car itself is so nice, but I will be unhappy every day I drive it. I am paying off something I hate now because I take care of my cars and told them that. <br /> <br /> I was assured I would be happy and am not,I am angry and upset.<br /> <br /> All I can say is I bought my son who is disabled a vehicle with his disability money and what are they hiding there? I feel used and dirty about the entire thing. This car sells itself, but lies and sales rip offs I thought Volvo because of its reputation was above....Very Very disappoionted.


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