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I tried to set up new service for internet and phone. I have had the installation scheduled twice; both times the installer had cancelled the installation. First, I thought it was an accident and rescheduled, this time I had to call to find out they cancelled it again. I have called customer service 4 times and been transferred everywhere, even called the corporate number in PA and was transferred back to 800-comcast customer service. I still have no idea why the service was cancelled the second time. They claimed that the phone number they had was incorrect the first time even though they had the correct number on the service contract and I thought AT&T was bad!


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