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Original Comment My story is very long and involved spanning over 24 months because thats when my contract was over. DO NOT EVER USE CINCINNAT BELL, everything is in the Philipines. No one cares who you are or what your problems are. I tried to cancel my services the person hung up on me. They still charged me 2 months for services I no longer received and because they didnt have it recorded, its my fault. Funny how they were able to record all my conversations from the previous 24 months. Yes I had to call each and every month sometimes more because they couldnt get my bill straight, by the way all billing is in the Philipines. I called the corporate office in Cincinnati (local number) and evidently was transfered to the Philipines. Needless to say I'm getting a lawyer. I'm not the only person this has happened to and many of my friends and family members have had the same issues. Arm yourself with this knowledge and stay as far away from Cincinnati Bell as you can!!!!!!

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