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Original Comment This ia a formal complaint regarding the lack of quality service that I am receiving from the Nissan Dealer, in Great Neck New York. My Nissan Maximan has been with them since the beginning of March for repairs. The car is still under warranty. I continue to call in addition to my son and I continue to receive the same response I will call you back. Which at this point continues to be the same repetitive message. When we first leased we were advised that we could come back and have the payments reduced, which we have done several times and still no assistance. I am awaiting a call since I advised them I want to turn in the car, and obtain a least expensive car. I followed up again on April 1, 2013 and received the same response. I am writing a formal complaint to Nissan on my issue. I work for a large firm and if any of our clients were treated this way an immediate response would be provided with successful resolution.

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