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Original Comment I have a service call out today to fix our Kenmore Ultra Wash Quiet Guard Deluxe 665.13249K900. Exactly 3 years and it has stopped working. Mid cycle, all power goes off and water remained in the bottom. Went through all of the trouble shooting checks in the manual. Nothing changed the status. A call to Sears left us with an "Aw shucks, sucks to be you" type of response. Sears could care less that this piece of crap they sold us does not work. Your manual offers a "one year limited warranty". You are not even sure that your own product will last a year? American made or not, have you no pride in the products you dump on a trusting public. Where is the responsibility for or embarrassment in that your product can not hold together for a family of 4 for three years? Shoddy workmanship, poor quality parts, or incompetence on those that put this machine together? When the service guys gets here, he can charge me up to $230 to fix it or give us a $500 voucher to get a new one, of course I still have to fork over $75 for the service call. I am confident I will have to pay the $230 which is high enough where you/Sears can make a profit and low enough where it is cheaper for me to pay this than purchase a new dishwasher. More than likely I will never hear back from you or if I do it will be a "Caveat emptor" formatted response that was designed with more craftsmanship than the machine we purchased. As with all large business weather I purchase a Kenmore product in the future or not, your bottom line will be just fine. Like so much that has changed in the world, your products are one more thing that the consumer hands over hard earned cash and then hopes that they did not get a machine that was thrown together without a care for the future owners.

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