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I like the tv channels I get. However when there is a malfunction with the equipment through no fault of my own, I get lied to as to a receiver being overnighted to me. I call and find out that the unit hasn't even been sent out!!?? And the person to whom I am talking tells me that the company doesn't do overnight service??? What am I to believe?? Direct TV certainly wants its money when the bill comes due!! Or I will be cut off. I live alone and the tv is a lot of compoany to me when I am home. And a whole weekend without any service doesn't set well with me espceially when I was lied to by a Direct TV employee. I am irate to say the least, not because the equipment malfunctions, but because I was led to believe I would be able to have tv over the weekend!! Since I was plainly told the receiver would be overnighted by way of FeDex. This is totally unacceptable , but all I can get is "I'm sorry" from the Driect TV employee When I ask why can't a service man who installs locally bring me a unit I am told that doesn't happen.I realize I am just one person and this company is a large company to say the least, but I will be looking for other companies, and will tell everyone I know about this fiasco with Direct TV.


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