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Original Comment Beware of petco.com. All orders and customer service complaints have been outsourced to the Phillipines. My order arrived incomplete, packing slip listed an item that was not packed in the box. Four 30 minute phone calls later...I still don't have the item, but they have charged my credit card again! You can't speak to anyone in the United States and all the people at the call center are clueless. I'm so upset by this blatant wasting of my time so they can get cheaper labor in the Philipines. You've lost this customer...I won't shop at Petco again and I will warn anyone that will listen. PETCO WILL NOT SPEAK TO YOU...YOU WILL HAVE TO SPEAK TO SOMEONE IN THE PHILIPINES. IF YOU ASK FOR AN AMERICAN, THEY TRANSFER YOU TO ANOTHER PERSON IN THE PHILIPINES. YOU CAN'T REACH AN AMERICAN BY PHONE OR BY EMAIL.<br /> <br /> OPEN A PET STORE IN THE PHILIPINES!

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