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Original Comment I have had the most horrible shoe buying experience in the women's shoe department in the Aventura Mall Nordstrom. I went to the store on March 08, 2013. They did not have my shoe size, so I ordered the shoes to be shipped to my house. One week later (March 15, 2013) the associate called me to let me know that shoes had not been shipped yet. She offered to send them via 1 business day mail free of charge. I agreed. A little bit over one more week I finally received my shoes. Since they arrived way past the event I wanted to wear them to, they sat in the box for a a couple of days, until finally I put them on and realized that they needed to be streched. I brought them to the Aventura Mall store on Sunday, April 7, 2013. I came to pick them up in the evening on Monday, April 8, 2013, as I was told. They lost my shoes! Several sales associates, including the manager, had been searching for my shoes for at least 30 min with no results. I asked for the money refund, and went and bought the shoes in the Bloomingdales. I would like somebody from the corporate office to contact me via the email. Thank you.

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