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Rented a car from Avis in Ponce P.R.....I gave them my debit/ credit card .... was charged $209.00.....was never told when I signed that I was going to get charge an addional fee of $120.00..plus insurance a total of $384.33 because I had a debit card.....I went back to speak to the manger the next day, only to be told the he was off come tomorrow, when I did, I was told he was now on vacation.....It's been almost 3wks going back an forth with them still NO REFUND on the deposit.....I must say the way you do business is shameful....I took another trip and this time I rented from Budget guess what No FEES for using your debit...Rate for the week was 136.00.. I have a copy of that bill more than happy to send it to you.....They had the best customer service ever any concerns they listen and responded.. Shame on you guys your way of business STINKS BIG TIME.....I work hard for my money my vacation on what I had too spent was taken by you guys....Tell me are you willing to get my money back or steal it from a guy who works his butt off.... Shame on you guys for the run around.....If anyone is reading this do not rent from Avis not to be trusted....


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