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I bought this brand new Acer Aspire Z (23",6 GB, 1 TB, not touch screen but with Windows 8). It arrived without the dongle (supposed to be stashed into the battery compartment of the mouse) and the rather cheap-looking keyboard is not lighting up either after putting the batteries. In other words, I have to do with wire connections - not quite why I wanted an AIO - with another keyboard and mouse in my possession, it being impossible to use the wireless Acer tools. - Furthermore, after a day, the built-in camera light went off. The camera is not working any longer. - In the meantime I had registered the Acer and received confirmation thereof. Yet, when trying to call them, wasting several hours in the process, I was always cut off by that "machine person" who claims that "you're not registered. Goodbye!". End of story? No, I also emailed Acer, was given a case number but no call back as requested, to possibly explain how to "solve" the camera problem. As the "proud" owner of a brand-new computer for a full 2 days, do they really expect me to spend 50$ or so, close to 10% of its purchase price, to return the thing for repair? - Since they could obviously care less about customer satisfaction, not providing HUMAN service and HUMAN response in timely fashion, I'll return the computer to where I bought it from, and shall never ever again touch an Acer brand product. You have been warned!


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