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Original Comment I am about ready to get an attorney over an apoproximately $163 dollars that needs to be refunded to my credit card. I have talked to online reps at least 8 different times in the past month and had many many reference numbers. I had 2 ottomans and each were returned, different carriers...one was not built right and was sent back via the truck. The other was sent Fed Ex. Both were done some time ago. I can't get my refund. As a result of the call today, I just now get a fed ex email to schedule a pickup. THESE ITEMS HAVE BEEN RETURNED. You have the dumbest staff I have ever encountered. PLEASE HELP. My last reference number from a contact with you April 11 is 13610467. Please please quit making me make Sams Club calls where I spend at least 1/2 hour on the phone with you. If this isn't straightened out within a week, I will make a decision as to contact my credit card company or seeing an attorney.

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