Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I'm sorry that we made the mistake to purchase another Lenovo product;IdeaPad Y560. Our son is in his last semester of college and of course at a critical point (reports and projects due soon) His Lenovo laptop has crashed again. This is the third time. The last time it was sent back for repair the whole insides were replaced including the motherboard. The support person said "you should have no more problems because the laptop is just about new-Well seems like the hard drive crashed and of course we'll send you a FedEx lable to send the product in for repair. I called a member of the Public Relations Management team and left 3-4 messages and of course there have been no return calls her name is Janis-thank you for your no response! I have left a message at the corporate number (I won't hold my breath for a return phone call)We have a lemon of a laptop that has had issues since it was purchased and really should be replaced. I also found out that Lenovos are known for the problem of overheating and Lenovo is aware of this problem. I will make sure to spread the word about the poor customer relations and the poor quality of the product.

Feedback

Your Name

Your Email

Verification