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Original Comment Fifth Third is totally out of touch with its Customers. The whole Executive Board has isolated its self away from any kind of direct contact from their banking customers. That is a real shame because it let's us as consumer know that they have gone back to their Ivory Tower politics of banking. Being Out-of-Touch is now the regular normal. They DONT want to hear your complaints.<br /> Their Customer Service is simply Robotic, which yields &quot;of-no-use&quot; answers to your most serious questions and problems. There Customer Service is pityful and terrible. It is a real waste of time, unless you have the easiest and simplest problem to solve. Even calling the Branches is better than their customer service.<br /> And Worst of all Fifth Third is using too many third party agents and companies, and there policies used are nothing short of STUPID. Especially the ones that handle there ATM's. <br /> <br /> ENOUGH IS ENOUGH, I am moving my Accounts as of today to a more User Friendly Bank, that is willing to give me access to their Executives to know what are the problems of their Banking Customers.

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