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I am quite upset. I subscribed to your newspaper for a 13 week trial ONLY to help a young man go to college. I NEVER SIGNED THE LINE ON THE RECEIPT STATING I ALLOW AUTO PAYMENT FOR THE PAPER AFTER MY TRIAL PERIOD (I HAVE THIS IN FRONT ON ME!) At some halfway point I contacted the Chicago Tribune to let them know that I did not want the subscription and only signed up for the trail for the young man. They let me know that everything was taken care of and the subscription would be cancelled. <br /> <br /> Low and behold I was looking at our checking account yesterday and the Tribune automatically took $19.37 from out account!!! I called right away and the customer service representative who took my call told me I signed up for this. I told her I did not and that I had my receipt right in front of me. She basically did not care and let me know that I should keep the Sunday paper for $1 per week. I again told her I did not want the paper at all as we receive our local paper AND ONLY SIGNED UP TO HELP A YOUNG MAN GO TO COLLEGE and wanted this to stop and wanted a refund. She said she would then put this through. I asked her for an email showing this for the 2nd time and she said she could not do this that I would have to email customer service for this. She could not transfer me for help with this or anything. Not the kind of customer service I would give.<br /> <br /> WHAT A SCAM!


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