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Original Comment Wow, what a fool I am. I failed to read these comments before I signed up for direct TV. The system was installed on Monday and has yet to work as promised. I was told installation was free. The "technician" had me write him a check for $189.00 because he had to drill a hole in the wall when my brand new house was pre-wired for cable, internet etc. He drilled the hole right next to the cable outlet. I have called customer assistance twice and been lied to and have emailed customer service twice and been told to call customer assistance. What a run around. Based on what I have read I need to cancel my credit cards that the bill is attached to and then cancel my service.

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