Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment To whom it may concern:<br /> <br /> <br /> <br /> My name is Rosalie Maez. I have been a Cricket customer for many many years. I have NEVER had a problem with Cricket in the past until about a month ago, including this month as well. <br /> <br /> I live in Tucson, Arizona. I pay my bill, on time, every month, at the Cricket office located at 2002 E. Irvington Rd. 85714. I am VERY upset with how the people at this office are treating me. I pay alot of money, including insurance, just to have the employees of Cricket continue to provide me with refurbished phones only to have it break that same day. I have gone through 6 phones in a month because the employees continue to give me used, pieces of crap phones that DO NOT work. I have gone into that office many times to discuss this problem but all they do is continually provide me with another useless phone. I am getting very tired of this. I started off with a new phone and had that one for years until it finally gave out. Now that I need another one, I am given used phones that are not worthy. I cannot even make a phone call on most of them because the battery life dies within 30 minutes, the chargers they give me with the phone don't take a charge, most of them come with static, loose signal within a minute of an outgoing call, mute themselves, and so many other problems. <br /> <br /> This poor excuse for customer service is unbelievable. I have requested a new phone and they continue to deny me and give me a used one. This is un called for. I deserve to be treated with respect. I need a new phone. Not a refurbished or used phone, a brand NEW, working phone, NOW!!!<br /> <br /> I need help and no one seems to want to help me. Thank you for your time and I look forward to hearing from you.<br /> <br /> <br /> <br /> -Rosalie Maez

Feedback

Your Name

Your Email

Verification