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Original Comment I Had A Tracfone And On 4-21-2013 I Purchased A Better Tracfone Than The One I Had And I Have Been Going Through A Living Nightmare Since That Day. I Purchased The Phone Came Home Opened It Put The Battery In And Charged It Then Called To Activate The New Phone And Have My Old Number Transfered To My New Phone And That Is When The Hell Began!! The New Phone Was Activated And I Was Told That When My Old Phone Stopped Working My New Phone And Old Phone Number Would Be All Ready To Go. No, When I Went To Use My New Phone The Number Had Not Been Transferred And My New Phone Said Unregistered Sim Card. I Started Calling The Company To Find Out What Was Going On Because My New Phone Had Worked For Two Days But My Old Number Was Not Transferred. The Person I Spoke To All But Implied I Had Switched The Sim Card. Are You Kidding Me Right Now. First Off I Really Knew Nothing About Sim Cards And The One In My Brand New Phone Was The One They Put In It When They Packaged The Phone And Sent It To The Stores To Be Purchased!! Three People Since Last Wednesday Have Told Me They Cleared Up The Mess And My New Sim Card With My Old Number Would Arrive On Friday. Nothing. Called On Saturday Again This Person Had No Information On All That Went On On Wednesday So He Did It All Over. Your New Sim Card Will Be Delivered On Monday. Today Is Tuesday Nothing. I Call Today Again No Information No Tracking Numbers For Any Sim Cards Being Fed Exed To Me. The Ticket Number The Guy Gave Me On Sat Can Not Be Found Along With Any Info. So Today I Ask For A Coporate Number To Contact Someone Else And They Give Me The Customer Service Number. I Have Reached The End With These People. I Will Not Walk Away And Let Them Have My Money. I Also Purchased An Airtime Card For My New Phone. No Records Of My Airtime Can Be Found. So My Old Phone Is Shut Off Thanks To Them And My Airtime I Had On It Lost! I Have Not Been Able To Use Either Phone All Week And Now I Am Going On Day Number 10 With Nothing Solved. All I Wanted Was, I Purchased A Better Tracfone Purchased An Airtime Card And Simply Wanted My Old Tracfone Number Transferred To My New Phone And To This Day 4-30-2013 I Am Still Without A Phone And Nothing Solved!! My Next Call Is To The Local Tv News Station To Let Them In On What This Company Is Doing To Me!!

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