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I placed an order online on 4/30/13 and the delivery was to be at my address at 6:38pm central time but it didn't arrive until after 6:45pm. I opened the box to serve dinner and the pizza and cheesesticks was not only LATE but both was DRY and COLD. The cheesesticks didn't look like cheesesticks at all. I called 3 approximately 3 after driver left to advise them of this so they can come back and pickup this order and to get a credit back on my credit card. I was placed on hold for over 10 minutes to speak with a supervisor to handle this issue. I explained the issue to her and she stated that a credit will be issue and she informed my local Pizza Hut location to come back and pickup the order.<br /> <br /> <br /> <br /> After an hour, no one had shown up to get the COLD FOOD so I called Pizza Hut back to see where the driver was and to make sure a credit would be issued to the card because the supervisor that I spoke with was very unprofessional and had a I Don't Care Atttitude. I spoke with another CSR and she was very helpful. There was no call to my local Pizza Hut to return to my residence to pickup the order. She sent a ticket to have someone pickp up the order and she requested a refund. After another hour, no one had shown up so I called again and was placed on a long to speak with another supervisor to see where the driver was. I spoke with another young lady was rude and raising her voice. I calmed her down quick advising her that she was not going to speak to me in that tone or she can get another supervisor to handle this call. I explained my situation and needed to know when e driver would arrived. She said didn't know, a credit would issued to my card and to trash the food. I advised her that I would not trash the food and asked that she cll my local Pizza Hut to see if they were on the way. She p,ces me on hold and stated that someone was on their way. I asked for the Corporate Office number and her tone chanced immediately. She was all of a sudden professional and nice. The number that was provided was 901-373-0163 Steven Smith. I don't know if this number is correct but I found this website and a number for the dallas office. <br /> <br /> <br /> <br /> I will be contacting both numbers because this is ridiculous and unacceptable. I can't believe the supervisors are so unprofessional and have no people skills at all when they answer the phone or when speaking with a customer. I will not be ordering com Pizza Hut again if I have to deal with u professional people that represent your company.<br /> <br /> <br /> <br /> Please respond to this message with a contact number to reach you.<br /> <br /> <br /> <br /> Thanks<br /> <br /> <br /> <br /> Unhappy Customer


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