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Original Comment I have been a PNC customer for quite sometime since i move to New Jersey. I had the worst service in the Jersey City branch (Danforth & Sullivan). Since it was a large amount to withdraw I had to do it via the teller. It took me more than 30 minutes because there was only 1 teller manning the window. There were two tellers manning the window, 1 white male and one black lady. These white male close his window after fininshing his transaction with the customer and was left with one teller. Knowing that there was a long line of people waiting, I don't why he had to close his window and help the customers. There were 2 ladies in the lobby telling us that the other tellers will be back in 10 minutes, maybe they were on there break, 10 minutes, 20minutes, 30 minutes and no help was in in site. And after making a complaint these two ladies had the guts to still smile, adding insult to injury. This 2 ladies one white on the heavy side, and one short dark skinned lady on the heavy side. When I left the bank after withdrawing my money. the line was almost by the door with still one teller manning the window. I am so disappointed about the actions of this two ladies.Where was the bank manager at these time?

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