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Good luck to all who need to contact them regarding anything. I tried for three days to get through their robot menus with no success and an unanswered email. I went on their support page and had to post 5 duplicate posts so they could reply (which I did) and still no response. Then I went on their Facebook page and filed a support ticket. After a couple of emails the final one stated they needed a phone number to contact me at. 30 minutes later was an email stated my ticket was open for 24 hours and then closed to please file another ticket. Really? How much time do you think we have to spend on this. When I posted on their Facebook page, of course they said they would help IF I would file another ticket. I am done with them, I will walk and find a phone, so done with them and filing a complaint with the FCC. Why should they be able to collect Government funds when they treat people like this.


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