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Original Comment 1 had purchased one INOX400 refrigerator(chasis no-7381993) on 28th july 2007 from Tribhuvan enterprises-KHANPUR ,Delhi vide bill no-2015 dt. 28-07-2007 with paid extended warranty from Handa Referigeration ramesh ngr. delhi upto july 2014 .my several complaints since nov-2012 to help line and emails to helpdesk and senior officers of whirlpool in delhi/gurgaon resulted no results except excuses and threatenings ,abusive languages from their side .when i resisted , the area sales manager mr. chanderesh sent a mail to me that my ref. is irreparable and offered a 40% discount on any new fridge in replacement ,later mr. V.Singh offered 50% discount on MRP but no engineer was deputed to solve the issue of no cooling of my fridge.I have misplaced the bill but have provided all the details of the bill i.e name and adress of vender ,bill no with date of purchase and chasis no of fridge along with the copy of extended waranty upto july-2014.but nothing has been done till today and ref. is lying like a junk piece.Mr Singh has now dared me to go to consumer court to get my fridge repaired.Is all this is the part of customer services provided by whirlpool to shrink from their responsibilities or this is cheating tacticts adopted by co.The copy of bill may have been procured by whirlpool from its own dealer and might have not made this an execuse for not providing the customer services.

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