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I am very disappointed with the GE Profile Range we purchased just 2 years ago. Model PB920SPISS. The digital panel and mother board no longer work. We have been scamed out of $290.00 by an bogus GE Appliance repairmen. Finally we had an authorized GE repairman come to our home on April 26, 2013. Parts had to be ordered and John, the repairman, said the parts would be sent to our house, the following week. <br /> <br /> The parts arrived on Thursday, May 2rd. John came the next day on Friday. PROBLEM: ThE wrong parts were sent. John Called in to GE and said the correct parts would be sent OVERNIGHT. And he said he would be back the next day, Saturday, to complete the job. Well the parts did not arrive until TODAY, Monday. <br /> <br /> I called John on his cel phone to let him know that the parts came and that he could come and install them. He said &quot;Today is my his day off&quot; and that I had to call GE to re-schudule. I called GE, got alot of recordings and finally when I spoke with a person, she said I would have to pay another service call.<br /> <br /> BOTTOM LINE: I CALLED JOHN AGAIN BECAUSE HE PROMISED TO COME BACK AND FINISH THE JOB. HE ALSO QUOTED ME A TOTAL PRICE. I HAD TO LEAVE HIM A MESSAGE. <br /> <br /> Why should we have to pay any more, when it is GE's fault for sending the wrong parts and it happened to be the repairman's DAYOFF when the parts arrived. <br /> <br /> He, John, should at least re-schudule a day to return.


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