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2nd complaint entered in 2 days. told today to speak with Ricardo @ 800-876-5753 ext 6117 after 1:00 pm est, when i called, he was now not in the office at all, surprise, surprise!! and all the c/s i spoke could tell me was ANOTHER 30 BUSINESS DAYS FOR REFUND (NOW MOVING INTO 120 DAYS FOR A 30 BUS. DAY REFUND). will now have to wait for Ricardo to call me, (i will not be holding my breath!!!)


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