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Original Comment Had to change my return flight from Las Vegas due to a death in my family. I was quoted a a charge of $150.00 as change fee and I was ok with that. When I looked up my credit card account tonight I noticed I was charged an additional $50.00 as well as $14.99. I was never told I would be charged these additionally fees and I feel robbed. United took it upon themselves to charge my card without my consent and I feel they stole from me. Had they been up front with me I cold have opted out or accepted. <br /> I feel they make it so difficult to get a refund that they hope you just give up, but I won't go away! I think they took advantage of a person in a desperate situation.

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