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Original Comment I had to change my flight (something very common with business travelers) and changed my reservation to pick up my car 12 hours earlier than expected. I prepaid on their website for 3 1/2 days. The cost to extend my rental for the additional 12 hours was $152.00! I read my terms and conditions thoroughly as well as my rate rules and was still in the maximum time frame before a rate change should be imposed. When I asked to speak to a supervisor for an explanation of how what they are telling me conflicts with the terms of my agreement, the supervisor cited "other policies" that were not listed in my agreement. I advise anyone who may have a need to make adjustments to their reservation to not choose Budget. They do not honor the terms and conditions in the contract and I feel that their practices are bait and switch knowing that travelers will have to make changes.

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