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I made an appointment at the Cool Springs Mazda dealership in Franklin, Tn for an oil change,rotate and balance. My appointment was for 7am today - Saturday. I drove 30 mins for my appointment. The appointment was the only time available according to the service manager Tim. I scheduled the appointment the previous Wednesday.<br /> So here I go -- up early on this Saturday morning for my appointment. I arrive at the dealership. Guess What!!!!!<br /> CLOSED. I don't mean closed for the day. I MEAN CLOSED, BANKRUPT- WOW DON'T YOU THINK THEY COULD HAVE TOLD ME THAT WHEN I MADE THE APPOINTMENT 4 DAYS BEFORE.


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