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As a Resident Service Coordinator in Senior Housing I have occassion to refer this service to our residents. I have NEVER experienced such frustration as I have encountered with the SafeLink overseas technical support. Spending hours on the phone - being transfered to other numbers only to be told the same things and have never had a positive outcome. The technical support for the senior population and those who may not have any tech savvy is just short of abuse.<br /> This is the third phone, in two months, I'll be returning with a request to terminate a resident's agreement. <br /> shameful


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