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Original Comment It appears that I was scammed out of $100.00 by T-Mobile! When I first placed an online order, my payment was process for $158.00 for the iPhone 5. I then received an email alert indicating there was a problem and I need to call customer service. My call with customer service was very pleasant and I was told I need to pay $100.00 for deposit in order to get the service. I paid that deposit plust the 158.00 for the phone. The rep indidated she liked my unusual name therefore will overnight the phone to me free of charge. I received the phone as promised, however about five days later, I receive a text from T-Mobile stating $100.00 is due to avoid suspension. Believing the $100.00 was for my monthly bill, I paid it right away. I thought it was odd that my payment was due so quickly. Anyway, when I received my paperbill, it only shows the second $100 payment I made and not the first one. I called customer service and was given the run around. Finally the rep said they put in a missing payment and I would hear from them by the end of the week. No one has contacted me about my missing payment. I have proof from my bank account what was paid to T-Mobile but they are not taking that into consideration. I'm wondering if I made a big mistake switching from AT&T and coming to T-Mobile.

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