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I purchased a Haier refrigerator on 3/17/2013. It went out in less than 3 WEEKS. I called the warranty call center who sent an absolutely unprofessional maintenance man out to my home to diagnose the problem. It took him 3 weeks to come and I took a day off work since they can only tell give you a 5 hour window of arrival. It turns out the compressor was bad. It took another 3 weeks to "order the part" and come back out to my home, which I took another day off work to accommodate. When the next man showed up, he said "Wait, this isn't the compressor... it actually can't be fixed at all". It is now going on 2 months that I have been without a fridge and have been waiting on "engineer approval" to deliver a new one. When I spoke with "Larry" (the supposed floor manager at the warranty department), he gave me a number to a "corporate office" of 508-970-2022... guess what... when I call that number, I get a recording that says the office hours are 8-8 and they are now closed. It is 5:00! I had to find this number on the damn website! I will never purchase a Haier product of any kind. I am to the point of taking legal action.


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