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Good Evening; I have been a Sam's customer for many years; practically ever since Sam's Club (formerly Sam's Wholesale) came to the Atlanta area. I usually visit a Sam's club at least three to four times weekly. On today (May 22, 2013), I visited the Sam's Club, located in Lithonia, Georgia. The lines were "backed up" practically to the rear of the store and there were very few cashiers. I asked to speak with the store manager; however, she was not at the store as usual. In fact, a couple of store personnel informed me that she is rarely ever at the store. Consequently, the opportunity did not present itself for me to speak with anyone, which was ridiculous. One associate informed me that the manager scheduled cashiers for only 12 hours this week (really?). This is very POOR management, especially with an upcoming major holiday rapidly approaching. Who does this? This situation must improve immediately or I will cease to be a customer in the future and will encourage my friends and associates to do likewise.


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