Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I have used Avis since 1998. I used to get Preferred service, my wizard number is During the last two years I have NOT received preferred service ... I make my reservation ( I was a Cendamt employee and now am with Realogy RFG.)<br /> <br /> <br /> <br /> It's the same thing over and over now .. Reservation is booked, I show up to preferred area to pick up my car, and no preferred treatment, I then have to wait, and make others wait while the the preferred staff tries unsuccessfully to find me, then scramble for a car.<br /> <br /> <br /> <br /> I like Avis cars ... Avis is our (Realogy ) preferred company ... I take the surveys after my rental and tell this story over and over again.<br /> <br /> <br /> <br /> I'll copy this for my CFO as explanation of why I want to use Enterprize or Dollar, no one does anything about my concerns, it is too bad.<br /> <br /> <br /> <br /> I teach customer service for Century 21 LLC (28 years). Your customer service is very bad.<br /> <br /> <br /> <br /> Just thought you would like to know why I am switching rental companies.<br /> <br /> <br /> <br /> Sincerely,<br /> <br /> <br /> <br /> Paul Sweeney

Feedback

Your Name

Your Email

Verification