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This is the most ridiculous service I have ever had! I received the hot spot on a Wednesday. They billed me for service starting the Friday before I received it. Once I connected it, I was unable to get online and finally got online and it dropped every 20 seconds. There is no service in my area. When I called to tell them they told me I would still be billing for the service even though I can not use it and if I wanted to cancel they would charge me a cancellation fee. I have not even been able to use it for the 5 days that I have had it and you want to charge me more money!!!!! For nothing!!!! I need a refund for everything because I never used your service and the outsourced staff are terrible with customer service.


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