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Original Comment Worst company I've ever done business with in my entire life!!! I do not exaggerate. They lost payment on there end, electronic funds were withdrawn from my account, and lost by TWC. I showed proof of TWC withdrawal from my checking acct, and it still took 6 months and countless hours to get resolved; this is obviously b/c they have a ridiculous number of dept that have zero accountability, and just pass you off to the next guy or gal without any actual assistance. Once someone actually helps you resolve the mistake (that they made), the don't follow up properly, and you get to start over again with a new group of 20 odd people giving you the run around. Now 2 years after this horror show, and after I disconnected my acct with a $0.00 balance, I get a notice from a collection agency saying I OWE TWC money!!!!!!!!!!!!!!!!!!!!! Once again getting the run around for hours and no actual help to resolve issue. No one can show me where this phantom amount of money came from, and what it's for. Worst business ever!!!!!

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