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I went to your petco in Ewa Beach, Hawaii yesterday. I asked the first associate that I saw for help with blades that I needed for my clippers to groom my dog, he pointed another man out to me. I waited for that other man who came and helped me. I showed him my clippers and he gave me a blade and said it would fit my clipper. I went home and wasn't able to put it on my clippers. I then went back to the store to ask that associate for help putting it on being that he was the one who said that was the replacement blade. He helped me for less than 2 minutes and left me there with another sales associate (Angeleen).<br /> The first person I spoke to was Don (dog trainer/cashier.<br /> (Rude, rude &amp; rude) The person that gave me the replacement blade was one of your store manager's his name is Joe. Again (Rude, rude &amp; rude)The sales associate Angeleen was wonderful she tried to help me and man the register as well. She asked Don if he could help with the register while she helped me, he blew her off also. I have never seen so much unprofessionalism ever in front of customers, wow. At that moment I felt so belittled by these two gentlemen. I know I wasn't dressed and looked like I was working in the yard and I actually was, but didn't deserve to be treated that way. As for Angeleen she went the extra mile and then some to try to help me (for at least 30 mim). She deserves to be the supervisor, she knows what customer service is whether I look rich or poor she went that extra mile. The other two gentlmen they need to go to classes that teaches customer service. Poor service, poor atitudes.


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