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Original Comment I am currently experiencing from you guys the worst service I've ever had dealing with a business. Despite everything negative that I read online I still decided to go with budget for my insurance replacement, worst decision I've ever made I completely regret it. I have emailed, called been transferred to dead lines/extensions. Called corporate everything and no resolution. I would never do business with or recommend anyone to do business with Budget. I have spent so much time out of my life trying to correct your mistake. I will be going to the BBB to resolve this since you can't. A little on the issues: I got a rental from you guys through my insurance company it needed to be extended my insurance adjuster called to extend it but instead of you guys charging it to my insurance companies account you charged my credit card instead, Me and my adjuster called over 15 times to get it resolved was promised by Aman it would be taken care of and it never was. I ended up getting a refund of the incorrect extension charge when I returned the rental. 2nd problem after returning the rental I got a call from Aman saying he didnt close the ticket because the car floor needed to be vacuumed after arguing with him that a normal vacuum will take care of any dirt on the carpet I had to take some hours off work because I didn't want to be charged any additional days I vacuumed the dirt off the carpet which was barely anything (I have pictures). 3rd issue is you guys charged my card again today for $70.52 it has now been 5 days since the rental was returned and I can't get an answer Aman from budget doesn't know why and told me to call corporate. I can't get the right person from corporate on the line to help me everyone transfers me around I hate this company it has wasted so much of my time. I will be going to the BBB

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