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I have had a bad experience with the Suzuki location in Roebuck, AL. I purchased a vehicle from them the end of January. I noticed the vehicle did not have a tire or jack in it. I advised of this and the gentleman went out into the dealer lot to find one from another vehicle and couldn't. I was advised if they could not find one, they would order one.Well it is now May 29,2013 and all I have is a tire they found out of another vehicle. I don't even know if it fits. I still don't have a jack and have gotten the run around a bunch stating someone from the finance department will get in touch with me or we have ordered it and are awaiting arrival. I was even advised they had been trying to contact me but did not have my number. How ironic. A young lady from their office called me twice. Once in March and once in April wanting to find out if I was enjoying my vehicle and each time I was told, well I am sorry, I knew nothing about your tire and jack issue. I am so disappointed and will never make a purchase with another Suzuki dealer at all. I should have gone somewhere else.


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