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Getting the run around here on a coffee pot PRC-12. I emailed Cuisinart.com only to get replies from asking about a serial number. There is no serial number stamped into the plastic on the bottom of the unit. Did I purchase a knock off product from China thru JCPenny? Who knows but the unit is defective as the bottom seat where the pump tube rest is almost corroded away, and that's not from cleaning it with vinegar and water. Quisinart please make good on your 3 year warranty and use a customer service that knows something about the product, not someone form CONAIR. et al


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