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Friday June 7 I arrived in Gresham, Oregon to stay at the Days Inn there. Arriving via a back road I became lost so I called the Days Inn for directions. I have become aware that many employees have NO-ZERO clue where they are, how to give directions and haven't the faintest clue to life in general.<br /> Savannah was a savior. She answered the phone professionally, asked a few questions about where I was and knew by discription where I was and how to get me to the motel. WOW!!! Big points right off the bat!!<br /> Her directions were spot on and I arrived to the Days Inn in mere minutes. But there was a problem. I could tell by the look on her face that she didn't have good news. The room I had reserved ONLINE was actually at an other Days Inn. She said this happens all the time with ONLINE reservations because there is a Days Inn that is in Gresham, Oregon and another in Portland/Gresham. Go figure. She was on the phone immediately, confirmed the reservation at the other motel and knew that she could not transfer the reservation to her Days Inn. She know what to do, how to do it and still handled herself professionally the entire time.<br /> <br /> Needless to say I was very impressed.


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