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THIS IS A COMPLIMENT TO ROSIE HERRERA SER/REC in IAH (Houston) who very graciously got my husband and I on a flight home to Denver last night (June 7, 2013). Our flight into Houston had been delayed due to weather and we were too late to make our original connection to Denver. We were told (at first) that we would have to spend the night in Houston (at our own expense) and fly out the next morning at 6:00 A.M. Rosie graciously continued to look and found 2 seats for us at 9:00 that night and got us on them. THANK YOU ROSE HERRERA. Please give this helpful, friendly employee a commendation.<br /> <br /> Karen Mitchell


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