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Original Comment They are the worst they have ever been. Through there screwed up Mileage programs murger they screwed up my wifes birth date. Yes, United F'd it up not us and they can't fix it without us sending her passport of drivers license to a P.O. Box. Now talk about an opportunity for identity theft. Who in their right mind would send this type of information to a blind P.O. Box. After 30 years of loyalty.....well, it's all out the window now. This is not the first time they have blown it big for us in the past year. Three strikes and you are out United!!!! Again the worst airline in the world now. So, I'll also cut up my United credit card sice we will never fly United again. Never have these kinds of problems with Southwest Airlines!!!!!

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