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Original Comment I dealt with an AAA insurance agent, and until the policy was in effect, he was very punctual and responsive, the day policy went into effect. The agent stopped responding, left multiple voice mails. He called after almost a week, and said, his emails were messed up. Tone completely changed.<br /> <br /> I requested to change the agent on my policy, and AAA refused to change the agent. Spoke to agent's supervisor, she refused to change the agent too. <br /> <br /> I don't like that, I went to AAA because of its name, I don't want to stick just a agent.<br /> <br /> I pay 5k premium to AAA insurance per year, and have started looking for quotes from other insurance carriers to take my business away.<br /> <br /> AAA doesn't care about customer, period.

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