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Original Comment Bait and switch. I went into my local Lenscrafters store and asked a representative to give me an estimate for a new pair of progressive lens bifocals. I did not yet have a prescription, but I wanted to get a ballpark figure for glasses and the Lenscrafters website says that these estimates are available. I told the salesclerk I had a strong prescription so I wanted the lightest lens available, as well as an anti-reflective lens and the transition lens. She worked up an estimate that included the frame I picked out and it was about $640 -- a lot for someone who does not have eyeglass insurance. I went home to check the website and was thrilled to see that Lenscrafters was having a sale -- 30 percent off a complete pair of glasses, plus an additional $10 off because I was a AAA member. I estimated my total to be $438. When I got my prescription a few days later, I returned to the store, showed another salesclerk the estimate that I had received and asked if it would be 30 percent off. Even better, she said, we are now offering 40 percent off. So I had her write me up and measure my eyes. Lo and behold, when she tallied up the cost, even with the 40 percent discount, the cost was $510! Conveniently, neither she nor the manager could figure how the other salesclerk came up with the first figure. In short, I wasted more than hour between both trips with salesclerks who answered phones while trying to measure me for glasses. Don't waste your time with untrained salesclerks who lure you in with false numbers.

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