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Original Comment My husband has called over a week everyday , and been on the phone up to 2 hrs at a time with reps, mngrs, WHOEVER, and NO ONE seems to be able to fix the problem..We use this phone for emergency's all day long for BOTH of us are disabled and our grandson has to contact us with this phone as well. The CORP OFFICE won't even answer the phone, and we sit and listen to music for the entire time with no results...Now, we have had this service for over 15 yrs, NOW no one wants to help . ALL we here is,"The next rep will help" and NO one ever comes on line. This is going on to long and something can be done. ONE of the reps had keyed in wrong sims card. Then one says they couldn't do it, then one manually tried to do the job, NOW, the phone isn't working at all...WHAT DO WE DO, other than change business to service us

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