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I recently bought a portable garage from K-mart and took out a 3 year extended warranty with it. It collapsed this spring and when I called to inquire about a new one, I was told that the extended warranty doesn't cover any damages caused by "weather related" incidents. What good is a 3 year extended warranty on a product that is clearly only used outdoors. In other words the warranty is bogus and just another way to suck money out of you. I will never take out another extended warranty for any outdoor product for K-mart. Not happy with products K-mart is now selling. Bought a paper shredder and had to return it because 2 pieces of paper jammed in it so bad we couldn't use it. Bought an EZ up canopy tent and the pins wouldn't pop out to hold the roof up. Poor quality of merchandise. I agree with others that the managers at the stores are worthless. When I asked to talk to a manager about my portable garage, she flatly refused to come up to the counter and hung up on the sales clerk. Customer service is no longer a service at K-mart.


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