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Not to Happy, I would think that you product would last more than 2 years My problems started in 2006,when I purchased my fist PE550 Weed Eater Gas Edger, after only using it twice the rope pulled out, returned to Local Fleet Farm, had repaired and used 1 more time, rope pulled out again, Fleet Farm replaced, give me another, didn't use until next year 2007, worked fine that year and 2008,and 2009 but in 2010 first time couldn't pull on rope tight, return back to Fleet Farm, sent in for repairs, they found out that the plastic shaft that holds the recoil assy. had melted and the recoil came all a part. after more then couple weeks, I was told by Fleet Farm, that the had a replacement unit, no paper work, but was told only 30 day warranty toke home and used it for 2010 and the next year 2011, but 2012 started to have problems recoil was hard to pull, would pull out and sometimes was tight, only used twice, then 2013 couldn't pull out recoil tight again, I toke apart and found the same thing, the plastic shaft had melted and recoil came apart, I know it is 6 years, but shouldn't your machine last longer then 2 years, the edger is only used 3 time a year, I have called and sent E-mails to weed eater and it seems that the warranty is only 2 years no matter how many defective machine you have. The 2 Ticket #'s with your escalation department are and both calls your escalation people don't seem to care for all the problems I have had. I can't be the only person. Is this a production problem, I thought you should know. Thank you for letting me get this off my chest, VERY CONFUSED why your customer care people think that a edger should only last 2 years when I only used them only 3 or 4 time a year, Eddie Langenberg


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