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I am very upset with Norton360/Symantec and your customer service. I had purchased Norton360 for two years which ends on 1/11/2015. Since I will not be used Norton 360 now or in the future, I requested a refund for the second year which at first Laya was going to refund me $71.43. I thought I should be refunded the full amount for the second year. She gave me Evangeline who told me I could not get a refund at all. I have a customer for quite a few years and have been upset with your company. Please refund me for the last year and credit my credit card which you have on file. Anastasia Michalakeas


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