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Gentlemen,<br /> Due to a mishap on the freeway, it became necessary to rent a car while ours is in the shop for repair. Of necessity we must have a mid-size SUV. I shopped rental agencies and settled on &quot;Thrifty&quot;. I was assured by the person at the reservation desk that a mid- size SUV would be in my insurance budget of $30.00 per day. In fact she said the fee would be $26.00 per day. I asked about direct billing to the insurance co. and was told to simply present my reservation number and it would be taken care of. The only &quot;Thrifty&quot; location in my area is at the Ontario Airport (Ontario, Calif.). Some thirty miles from my home. At the rental counter I was told the fee would be $28.00 a day and yes my reservation was in the system. When she was done on her computer we were told to go out and pick the SUV of our choice, the car would be scanned at the exit and entered into the system. At that time I asked about direct billing to the Insurance Co. and was told &quot;We don't mess with that.&quot; We needed the car, and decided to just be re-reimbursed by the Insurer.<br /> We returned the car thirteen (13) days later, expecting a charge of $364.00 plus tax. We were charged over $800.00. The manager at the agency said no, our arrangement was quoted at $50.00 per day. This is almost twice what we were quoted. We were charged for insurance that I had declined not once but twice. As well as fuel that I showed a receipt for. Your company is corrupt. This type of dis-honest and criminal conduct is a disgrace. I will make it a continuing practice to guide people away from doing business with your Co. And be more than forth coming as to why. <br /> And as to corrupt, our receipt said we drove a total of 3500 miles. We used a total of 12.7 gal. Of fuel, never left town and only ran errands. Someone in that agency is either planning a long trip or is hiding accrued mileage. But then again a corrupt business would hire corrupt employees


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