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Original Comment My children flew from Atlantic City to Atl on flight 147. They almost missed their flight because the gate attendant demanded $100 fee for my son's carry-on. This was a connecting flight from Detriot and he flew with the exact same bag into AYC at no charge. My son tried to explain to this rude woman that they were minors and did not have $100. She refused to let him board the plane and even went as far as to call the police to my son. My 11 year old daughter was scared and crying afraid they would miss their flight. The other passengers comforted her while the rude gate attendant maintained her stance. Finally after 5 police officers showed up and verified that my children were indeed minors they were allowed to board the plane just as the doors were being closed. I am highly upset that my children had to go through this travesty. I have been trying to no avail to reach a human being to speak to about this situation. None seem available. I have even attempted to call the airport itself and still unable to speak to a human. My next few phone calls will be to the jersey transportation authority and the FAA if someone does not contact me back regarding this situation. Good money was paid for these kids to fly on this sorry airline. You can absolutely bet I will never utilize this airline again. I have several friends in the travel industry and I am letting all of them know what has transpired so maybe they will think twice before promoting this crappy excuse for customer service of an airline.

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