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Original Comment On June 6, 2013, I noticed my PC was running slow. I opened my recently updated AVG PC Tune-up, ran it and nothing happened. I called AVG support and my contact ran a brief test. Shortly after, he informed me I had malware issues, and a Trojan virus, and there were many other problems that he could fix for $499.99. The red flag was I had been using AVG Internet Security and if a Trojan virus had snuck through, what good was this software? I told him to call me back in four hours.<br /> I contacted a highly rated tech firm and got the job done for a little more than $100. They found no malware and no Trojan.<br /> <br /> When the AVG support member called me back, I told him I had decided on another firm and everything was fixed; he blew up at me. I told him that one of the problems was the AVG PC Tune-Up software; he blew up again. I asked if I could have my money back and he got even angrier. I let him have his tirade for a few seconds, then told him to never call again. The next day he called again as if nothing had happened. I concluded the call reminding him for the last time not to call again, then I blocked his number. I took pictures of his movements and asked a professionals opinion; there was no question the support guy was setting me up. Of course, I am proceeding to the necessary agencies with this information. Beware!

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