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Original Comment we have been a mediacom customer for eight years. We always pay more each month, as to have dec. and jan. with no bill to pay. We had two cable boxes go out and I wanted to up grade two others to HDMI. I was told by mediacom that I could take these boxes to one of there stores and exchange them, or I would incure a tech charge. You pay for cable and internet and phone and you incur a tech charge when one of the boxes you pay for each month goes bad. Something is wrong with that picture. The nearest mediacom store from my house is an hour and fifteen minutes away. I loaded the kids and we preceeded to take these four boxes to there store, arriving at 10:55 am. The store aparently closes from 11 am to 12 pm, I was told I would have to come back at 12. I have had 4 back surgeries and am in extreme pain everyday and after driving for a hour and fifteen minutes, knowing I had another long drive home I preceded to call mediacom was put on hold for 35 minutes waiting for a supervisor. Was told they could setup an appointment to have a tech come to my home with no charge and exchange the boxes but would be more then a week later. So 2 tv's without cable. Mediacom is the only cable and internet provider for my area, I cancelled services the next day. These people need everyone to cancel so they feel what they invoke.

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